GBz FAQs
Clear answers before you need support.
Start with the questions customers ask most about plans, domains, payments, renewals and account access.
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Frequently asked questions.
We are building the full GBz help library. For now, these answers cover the questions most customers need before ordering.
What is included with every plan?+
Every plan includes cPanel, email, SSL, regular backups, account isolation and active server security. Storage and vCPU are the main differences between plans.
Do I need to transfer my domain to GBz?+
No. GBz uses a bring-your-own-domain model. You can keep your domain with its current registrar and connect it to your hosting.
Can I pay monthly?+
Yes. You can choose 1, 3, 6, 12 or 24 months. The 6, 12 and 24-month terms include free months.
Are renewals automatic?+
No. Renewals are manual. We send reminders before the service expires so you can choose whether to renew.
Can I upgrade later?+
Yes. You can move to a larger plan when your website needs more storage or processing power. The new plan is invoiced from your next renewal date.
Can my developer manage the hosting?+
Yes. You can order the plan and provide the relevant hosting access to your developer or technical team.
Customers can open a request from their account. For questions before ordering, contact GBz.