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How can I set up domain forwarding or redirection?
Domain forwarding, also known as redirection, allows you to direct one domain to another domain’s web address. To set up ... continue reading
Is there a process for domain locking or unlocking?
Domain locking provides an extra layer of security to prevent unauthorized transfers or changes to your domain. When a domain ... continue reading
Can I set up email forwarding for my domain?
Yes, you can set up email forwarding for your domain. To do this, navigate to cPanel > Email Forwarders section. ... continue reading
I’ve received an email about domain verification. Is it genuine?
If you receive an email regarding domain verification, treat it with caution. Spiderz will never ask for your credentials or ... continue reading
How do I modify my domain’s zone records, such as A, CNAME, MX and others?
You can manage A, CNAME, MX, and other DNS records directly from the cPanel > Zone Editor feature. This interface ... continue reading
What happens if my Let’s Encrypt SSL expires?
With cPanel’s AutoSSL service, a Let’s Encrypt issued certificate should automatically renew before its expiration. However, if an SSL certificate does ... continue reading
How do Let’s Encrypt SSL certificates stack up against paid ones?
Let’s Encrypt SSL certificates provide the same level of encryption and security as many paid certificates. The primary difference often ... continue reading
Is my email secured using Let’s Encrypt SSL?
Yes, if your email service is set up through the same server and domain, the Let’s Encrypt SSL certificate will ... continue reading
Do Let’s Encrypt SSL certificates cover both my website and subdomains?
Yes, Let’s Encrypt SSL certificates secure both your main domain and any associated subdomains. Good to Know: If you add ... continue reading
Do Let’s Encrypt SSL certificates auto-renew?
Yes, when issued via cPanel’s AutoSSL service, Let’s Encrypt SSL certificates are set to auto-renew. This ensures that your website ... continue reading
How long are Let’s Encrypt SSL certificates valid?
Let’s Encrypt SSL certificates are valid for 90 days*. This short lifespan is by design to limit potential damage from ... continue reading
Why are Let’s Encrypt SSL certificates free?
Let’s Encrypt offers SSL certificates for free to promote a more secure and privacy-respecting web. They believe that every website ... continue reading
What are Let’s Encrypt SSL certificates?
Let’s Encrypt SSL certificates are a type of digital certificate that provides encryption for your website, ensuring the data transferred between ... continue reading
Can I manage my domain via the registrar control panel?
Spiderz manages domain registrations on behalf of our clients. Direct access to the domain control panel is not available. We accommodate ... continue reading
What are the potential risks if my website doesn’t have SSL?
Without SSL, data transferred between your website and its visitors is not encrypted, making it vulnerable to interception by malicious ... continue reading
How can I check the validity period of my site’s SSL certificate?
To check the validity period of your SSL certificate, you can visit your website and click on the padlock icon ... continue reading
Why does my browser say “Not Secure” even though I have an SSL certificate?
Even with an SSL certificate, browsers might display a “Not Secure” warning for several reasons. It could be due to ... continue reading
How can I verify the sender of an email to ensure it’s legitimate?
To verify the legitimacy of an email sender, always look beyond the display name. You can do this easily in ... continue reading
I mistakenly clicked on a link from a suspicious email claiming to be from cPanel. What steps should I take now?
While simply clicking a link may not be detrimental, act quickly! If you suspect you’ve been targeted, change your cPanel ... continue reading
How can I differentiate between a genuine cPanel/Webmail notification and a phishing attempt?
IMPORTANT: Our systems at Spiderz are configured to NEVER send you any WHM, cPanel or Webmail related notices. Genuine cPanel ... continue reading
I received an email that appears to be from my own address asking for my cPanel details. What should I do?
Be cautious! Cybercriminals can “spoof” email addresses to make it look like emails come from trustworthy sources, even your own ... continue reading
What is a phishing email and how do I recognize it?
Phishing emails are deceitful attempts by malicious entities to trick you into revealing sensitive information, like login credentials or personal ... continue reading
How do I set up a DMARC record in cPanel to enhance email security?
DMARC (Domain-based Message Authentication, Reporting & Conformance) is a protocol that combats email spoofing. It works atop SPF (Sender Policy ... continue reading
How do I ensure maximum security for my cPanel account?
Protecting your cPanel account is of utmost importance. One of the best practices is utilizing a password manager like Bitwarden ... continue reading
How can I retrieve or reset my cPanel login password?
If you need to retrieve or reset your cPanel password, simply reach out to us. Create a support request for ... continue reading
How do I change my email password in cPanel?
Changing your Email Password from within cPanel To change your email password in cPanel, navigate to the “Email” section and ... continue reading
How to setup DNSSEC for my domain?
DNSSEC (Domain Name System Security Extensions) adds an extra layer of security to your domain’s DNS. To set it up ... continue reading
How do I setup my domain’s DKIM record in cPanel?
DKIM (DomainKeys Identified Mail) ensures the integrity of email content. In cPanel, it’s typically pre-configured. Navigate to “Email” > “Email ... continue reading
How do I setup an SPF record in cPanel?
SPF (Sender Policy Framework) helps protect your domain from spoofed emails. In cPanel, navigate to the “Email” section, select “Email ... continue reading
My email account is full. How do I clear up space or archive emails?
If your email account is full, you can delete old or unnecessary emails via webmail or an email client. To ... continue reading